Category: Uncategorized

Marvin the martian school of office politics. Remember Marvin? I often explain office politics in terms of this particular cartoon. Marvin had his ray gun. When he has his ray gun – he’s all powerful, he may not be good at using it. But it makes him feel powerful. If you somehow take his ray…

How To Manage Companies in the New Economy [John Robb’s Radio Weblog]John suggests that the new compact between corporations and previously ignored stakeholders is “reward us, provide us more for less, integrate with us, train us, and invest in us and you get to keep your job.” John is right – in the wake of…

Back in London. Mental note: the Heathrow “Fast Track” (reserved for business class and first class travelers) is not fast. I’ve yet to see anyone move through it faster than people get through the “normal” line. The line for coach travelers is always four times as long, yet there are at least three or four…

A friend who’s in marketing for a large west coast law firm recently analyzed average revenues per client. She took two groups: clients serviced by one practice area, and clients serviced by four or more practice areas. Average revenue in the former camp was $500,000. The latter? $1.5 million. She dubbed the resulting cross-selling initiative…

After attending the AAM conference and reading an article in Forbes about Citigroup, I got to thinking about the challenges of cross selling and the tremendous opportunity for growth cross selling represents for professional services firms. I jotted down a few thoughts, and will likely revise this from time to time…A friend who’s in marketing…

This sounds cool (courtesy of Wall Street Journal Smart Money, which I’m reading on the plane): A brand new bag: Laptops are supposed to be travel-friendly. But unpacking one in a phone-booth-size coach seat typically means sending a flying elbow into a fellow passenger. Situations like these call for the Samnsonite soft.doc ($69.99, www.datavis.com), a new…

Flying back from San Antonio, I connected through St. Louis. I was in the waiting area at the gate, and while on the cell phone overheard an announcement that asked us to clear out of the boarding area. Then two guards proceeded to up-end every piece of furniture in the boarding area, pick up trash…

“B” Cell batteries: Mystery solved. Stefan sez: If you go to a battery display in a drug or convenience store or Radio Shack, you’ll find AAA-cell batteries, and AA-cell batteries, and C-cell batteries and big ‘ol D-cell batteries. But no A or B cell batteries. This has bothered me for years, and past searches turned…

I sent the following e-mail in three weeks ago to the TechnoLawyer list, and it’s still inexplicably not going out. How can you claim to have an e-mail distribution list if the e-mails aren’t getting distributed? Rather than continue to wait, I figured I’d just throw it out there… and let Ernie, Denise and others…

As a follow-up to the last post about personal KM challenges, I thought I’d share this e-mail I wrote to the TechnoLawyer list several weeks ago. (It still hasn’t been distributed to the list for some reason, so at least now it has a home.) Might help some out there who are reading these blogs…