Author: Rick Klau

I’m too tired to give this entry the proper sarcasm it deserves, but let me try and be brief: Dear Comcast, if I call to order your service, try not to talk me out of actually, you know, ordering your service just because my new home’s address isn’t in your database. Maybe do a little…

Like anyone who’s been on the net for more than a few years, I’d learned to loathe the Plaxo e-mails that inevitably resulted when a colleague uploaded their Outlook contacts to Plaxo. The concept behind Plaxo was always wonderful: shift the burden of keeping your addressbook to the people in your addressbook; when their info…

Hard to imagine, but after 10 years of holding out, I’m now in possession of a Blackberry. I’ve owned three Treos, countless Palm Pilots before that, and my most recent phone was a Samsung D807 with the Gmail app installed for e-mail access. But the volume of e-mail here is on a scale that clearly…

During conversations with the group at Google I’ve now joined, it became clear that a relocation was probably in the cards – not required, but it would be to my advantage. Given the teams I’ll be interacting with, face-to-face and ‘in the hallway’ time will make a huge difference in my ability to be effective.…

As I mentioned on Friday, Google’s acquisition of FeedBurner makes me a Noogler (”New Googler“). Before I talk more about that, let me say this: we would not be where we are without the trust and support of hundreds of thousands of publishers around the world who chose to distribute their content through FeedBurner. When…

To say I’m excited about this news would be an understatement. More later.

This week’s news that Facebook is re-launching itself as a platform is important, for a number of reasons. As I wrote a couple weeks ago, Facebook has become part of my routine: it’s a way to connect and keep in touch with friends, and it’s proving to be a fun tool to use. It’s designed…

Uh, whoa. Couple questions: When Jack was in the hospital and was confronted by the chief surgeon, he yelled: “Get my father down here, right now. If I’m drunker than him, you can fire me.” But this is supposed to be in the future. And Jack’s Dad died before the flight took off, before he…

Grandpa’s memorial service was wonderful. His sons (my Dad and my Uncle Chris) both spoke, as did the four grandchildren (me, my brother, and my cousins Lauren and Heather) and a few others (including Mel, who met Grandpa just a few years ago, but amazingly enough went to the same high school in Milwaukee nearly…

My grandfather, Richard Wallace Klau, died tonight. My Dad’s been with Grandma and Grandpa for the last week, and I got the news a few hours ago that he’d finally lost his battle with the infection that the doctors couldn’t get a handle on. He was 79 years old, and was approaching his 60th wedding…