Author: Rick Klau

Plea from Editor & Publisher columnist Steve Outing: Board The Weblog Bandwagon Now, Please! Certainly nice to see someone from the traditional media recognize the utility and value of a weblog.

I got to meet Chris Smith last week for lunch, and had a great time. As I’m a parent of two little ones (3 months and 2 years and change), part of my contribution to the lunch-time chatter inevitably led to stories which I find unbelievably cute which no doubt bored Chris to tears. (I’m not…

Here’s an article I wrote a couple months ago but which was just published in the ABA’s Law Practice Management magazine. Now that it’s published, I can reprint it here. (Don’t you love the publishing world?!) Thanks to Denise, Ernie and John for spending some time with me as I wrote it. I’m pretty happy…

by Rick Klau (A version of this was originally published in the July, 2002 ABA Law Practice Management magazine) In my last nothing.but.net column, I wrote about the weblog phenomenon. I said, “Blogs are focused on writing—often brief, informal comments with helpful links to other sites (most often other blogs or news sites). And the…

Good interview with HBS professor Susan Fournier: “Customer relationship management (CRM) programs have become too much about the technology, not enough about the customer relationship.” Bing!

Ziff Davis’ Yahoo Internet Life to fold. Sources close to the company say the Ziff Davis Media publication, which chronicled Net culture, is shuttering operations. [CNET News.com] This is a bummer. My brother-in-law gave me a subscription for Christmas, and I was very pleasantly surprised at the quality of coverage. Very savvy publication which avoided…

Another well-publicized win, this time Duane Morris in Philadelphia. Information Week covers it in this week’s issue. [CIO John] Sroka chose InterAction software from Interface Software Inc. “We ended up going with them because of their expertise in the area, the depth of the organization, and the size of their existing client base,” he says,…

Supreme Court rules earnings should be protected as “art “.

The technology gap between small and large law firms continues to grow.   25-99 Lawyers 501+ Lawyers Percent of Equity Partners to Lawyers 49% 28% Number of Users to IT Staff 53:1 29:1 Percent of Revenue for IT Capital Expense 1% 2.2% Percent of Revenue for IT Operating Expense 2% 5% This is just one…

Check this out: Movable Type (another weblog application) has implemented a demo of “trackback” – a way of tracking weblogs that point into an individual weblog post. The advantage? If you’re interested in what you’re reading here, then chances are you might like to see what others have said who’ve pointed to the post. We…