Author: Rick Klau

I have been a Feedster subscriber for months now — just punch in the RSS feed for a search query, and your aggregator will return to you any results for that query. It’s a very handy way of monitoring what’s being said out in the blogosphere outside of the blogs you normally monitor. Courtesy of…

CIO Australia published today a profile of InterAction customer Brown McCarroll, a Texas law firm that recently implemented InterAction. There are a number of excellent ideas for being creative in rolling out your CRM system. Next time someone tries to tell you professionals won’t adopt CRM, point them to to this article: Although lawyers have…

Just a friendly reminder that if you haven’t already done so, swing by DeanLink and sign up. There’s over 12,000 people there, but we need as many as we can get. And feel free to leave any suggestions for improvement in the comments or by e-mail…

Thanks to a generous invitation from the tech crew at Dean for America HQ (Mathew, Zephyr, Nicco and Bobby) I’m heading to Burlington for a weekend of brainstorming. I’ll be there the weekend of October 17. I can’t wait. Time and again I’m amazed at how consistently the campaign proves that opinions from the grassroots…

Former Mintz Levin CIO Ron Friedmann saw our press release announcing InterAction 5.1, and also noticed our announcement of InterAction Contact Verifier. Contact Verifier allows firms to manage the updating of contact data by letting contacts themselves visit a secure website and provide their updated contact information. Ron asked today at his blog: It would…

Erik Heels weighs in with some cogent observations about the value of using weblog software to manage your website (in his case, for his law firm, but the lessons apply equally well to other businesses). In particular, Erik provides a good review of several software systems (Radio Userland, Movable Type), discusses aggregators, and lists a…

Anyone interested in milestones — the 100,000th comment was left on the campaign weblog yesterday. That means that 100,000 individual comments from supporters all over the world in just over 3 months. Wow. Update: Thanks to Mathew for the link from the campaign blog. Question to those of you coming from the official blog: when…

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Courtesy of Interesting Times, I learned that Media Whores Online declared this Friday is “Talk Like Bill O’Reilly Day”. SHUT UP! SHUT UP!

Full story here.