My trip to London started Friday night, when I realized I hadn’t installed our new VPN client. Since I’d be out of the office all week, I thought it a…

We’re kicking off a k-log initiative at my company tomorrow. I’ve identified a dozen people to serve as guinea pigs. IT installs the software tomorrow, and they’ll take a few…

Out of disappointment, an opportunity: Terry Frasier, owner of the blog formerly known as “Blunt Force Trauma”, was going to be in Chicago this week. We were trying to find…

Courtesy of POELog: MarketingProfs.com: What Becomes A Brand Most? – This sort of ties together 3 of my more recent posts.In branding, advertising it not the most important element; consistency…

There’s quite a debate going on in the webmaster world about the recent changes to Google’s pagerank algorithm. I commented on the phenomenon earlier this week (and my drop from…

Case study of Microsoft’s intranet. A substantial and excellent case study of Microsoft’s intranet and the information architecture challenges that had to be addressed. Worth the time. Boxes and Arrows:…