Author: Rick Klau

I was a presenter during this week’s Legal Marketing Association Annual Conference, and I chose to spoke about CRM (that’s what my company does) and weblogs ( that’s what I’m having fun with lately). Anyway, the audience was composed of about 350 law firm marketers and consultants, with firms from 10 lawyers all the way…

Every trip I’ve taken in the past eight months (and it’s been a lot), I’ve met at least one person face to face who I originally “met” through this blog. This trip was no different – yesterday I had lunch with Ross Mayfield, an extraordinarily smart guy who is doing interesting things with blogs at…

What to make of this? Page reads since 10/7/2001:Site      Hits72. Dog News: weird, inspiring dog tales46,074  73. tins ::: Rick Klau’s weblog46,074  

Is there any doubt that this will be the funniest movie out all year?I can’t wait.

Ernie writes in asking what I meant when I said: Chandler’s goal: by 12/31/03, 80% of all outside counsel expenses will be non-billable hour work. Today that number is about 65%.Sure enough, Ernie’s right. Makes sense only if you knew exactly what Mark said. So let me try again. Chandler believes that by the end…

AOL’s Top Lawyer Says Spam Is ‘Crisis’ for the Network. MediaPost: Spam: Problem Without a Clear SolutionDespite last week’s widely discussed announcement of AOL’s success with new anti-Spam measures, the company’s general counsel Chuck Curran opened his remarks at DoubleClick’s Insight conference yesterday with, “Unfortunately, I’m here to report that AOL is facing a Spam…

A Look Back, A Look Ahead. Last year today, I was doing research for what would become an article on legal blogging. Ernie’s page was just a few days old. There were some other sites I hadn’t found yet, but not too many. When all was said and done and the article went to print,…

Great article in Slate identifying the failures of some of Jack Welch’s protogés. Moneybox editor Daniel Gross looks at Jeffrey Immelt at GE, Gary Wendt at Conseco, Paolo Fresco at Fiat, Robert Nardelli at Home Depot – and concludes that they haven’t exactly lit the world on fire. More successful examples: Stephen Bennett has been…

Microsoft’s law firm pushes lawyers to be more document efficient. In late 1999 B. Gerald Johnson, Preston Gates’s managing partner, told his lawyers to start acting more like their clients: Amazon.com Inc. and Starbucks Corp. Just as those companies redefined their businesses, Johnson wanted to redefine the way his law firm practiced law. “We’ve represented…

The Death of Red HerringWow.  I’m in shock.  I was a reader back in ’93 long before the dot com era boom and this feels like a part of the industry has just disappeared.  No Red Herring now and Upside passed away some time ago.  Yikes. Red Herring, the magazine considered a must-read among the technology…