Year: 2002

  • One Idea May Hide Another

    NPR reported this week on the death of Kenneth Koch, a founder of the New York School of poetry. They replayed part of a Jim Lehrer interview with Koch, in which Koch explained a poem of his titled “One Train May Hide Another“, a reference to a sign in the Kenyan desert that puzzled him.…

  • Recharged

    Just finished a semi-annual get-together of a group of close friends and colleagues: Norm, Ann, Leigh, Ross and Deborah. In many ways, I have this group to thank for the spark that got me headed down the blogging path last December. Their counsel, support and encouragement over the past several years have been a real…

  • InternetWeek: Putting the Relationship Back in CRM

    Good article by Rich Karpinski in InternetWeek that about what we’re all about at Interface Software. Most exciting for me is the validation from one of our customers, Cynthia Reaves at Honigman Miller in Detroit. I met Cynthia a couple weeks ago, and sat in stunned silence (for those that have met me, you know that…

  • Jennett Random Radio

    Check out the little blue button on the left: Joe Jennett has created a network of Radio weblogs. Want to see another Radio weblog? Just click on the green button. The “randomizer” will take you to another random weblog. Kinda cool.

  • BlogChalking – Nice Idea, but needs work

    Jumpstarting The Prairie Blogs Again BlogChalking is an interesting twist on the WiFi phenomenon: “blogChalking is a movement attempting to create a region-sensible blog-search system – descentralized, improvised (influencing existing Internet search engines) and world-wide. Truly cool and simple.” [via Daypop Top 40] [The Shifted Librarian]I see a couple problems with this system: Meta information like age…

  • CRM and Firm Management

    Customer Relationship Management Software Rick writes: “Good interview with HBS professor Susan Fournier: ‘Customer relationship management (CRM) programs have become too much about the technology, not enough about the customer relationship.’” [tins ::: Rick Klau’s weblog]I agree (as if I know anything about CRM), but the technology, if it works right, is the engine that…

  • “Nobody Night” a hit

    CHARLESTON, S.C. — The gates were padlocked and hundreds of fans of the Charleston Riverdogs gathered outside Joe Riley Stadium on Monday night . It wasn’t a strike of any kind, just another outlandish promotion by the Riverdogs, the Class A affiliate of the Tampa Bay Devil Rays. Everybody except employees, scouts and media was…

  • Warren Buffett jumps into the tech space

    MSNBC.  Level 3 taps Warren Buffett’s money for a roll-up strategy in telecom.  Will Warren play the role in telecom that JP Morgan played in railways? [John Robb’s Radio Weblog]

  • Law librarians can do more…

    From today’s New York Law Journal: “It seems clear, though, that the more involved law librarians are in the marketing process — such as by attending firm marketing meetings, joining the marketing committee and having a say in marketing decisions — the better the services will be that they can provide.”While I don’t disagree with…

  • eBay to Buy PayPal

    The only thing shocking about eBay’s acquisition of PayPal for $1.5 billion is why eBay waited until after PayPal’s successful IPO. This is a good move ( combination of two market leaders), but Meg really should have done this a year ago. I think what probably tipped it (this is just a guess) is that…