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Best Little CRM Companies in the Business. When you want something done right in CRM, you do not necessarily need to call on a big company. A number of smaller, less-heralded technology providers are making a name for themselves with very targeted, specialized products that meet needs not previously satisfied by the offerings of household-name…

Many thanks to my folks who made it out for the weekend to help me celebrate my 31st birthday. Robin and I went to dinner with Mom & Dad at Bistro Banlieue – great French food if you’re in the Chicago suburbs (it’s in Lombard, right next to Oak Brook). If you go, be sure…

A new survey by Cap Gemini Ernst & Young looked into the correlation between growth and profitability among large law firms in the US and UK. The most important finding is that “no single firm has yet achieved a combination of global scale and high-end profitability.” Of the ten firms with the highest profit per…

CNN is confirming that Senator Paul Wellstone has died, along with his wife, daughter and five others. I remember seeing him speak at a Clinton/Gore rally in 1992 when my parents were living in Minnesota. He was the most partisan, animated politician I’d ever seen speak. It was hard to agree with him on a…

No official word yet, but it appears there’s at least a possibility that Senator Paul Wellstone was on board a small aircraft that crashed in Northern Minnesota today. Some similarities to Gov. Mel Carnahan’s plane crash in the weeks leading up to the 2000 election.

Joel Silver, producer of the next two “Matrix” movies, says that the cliffhanger between the first and second parts of the next installments is so compelling that people will be desperate to see the next film. “I think we won’t even have to advertise the third film, we’ll just tell people the date, and they’ll…

Actually, everyone should love this disclaimer. But only lawyers will recognize how frighteningly close it is to the real deal: http://www.illegal-art.org/ Thanks to Erik for picking this one up. (PS – If you have pop-up killers in place, disable them for this site. Trust me.)

Just saw that my presentation from the LawNet Annual Conference in August is now available online here. If you’re in a professional services firm and are struggling with professional adoption of CRM (or any sufficiently strategic technology), give it a look and let me know what you think . Additionally, be sure to browse the…

Hey Denise – check out Jennifer Klyse’s blog. She’s in I.T. at a big law firm (which will remain nameless for now). She had the misfortune of being on the receiving end of a blog rant from me back at LawNet in Boca Raton, and made the mistake of actually downloading Radio. Predictably, she’s now…

Documentum Buys eRoom for $96M By boston.internet.com Staff <FONT face=”Verdana, Arial, Helvetica, sans-serif” size=”1”><!– content_start—>Beefing up its content management software with a popular collaboration tool, Documentum%20%20Friday%20said%20it%20will%20buy%20eRoom Technology in a stock and cash deal worth about $96 million. RK: On p. 116 of the book, we talked about an eRoom/PC DOCS integration built by Matrix Logic.…