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Memo to journalists: join the weblog bandwagon
Plea from Editor & Publisher columnist Steve Outing: Board The Weblog Bandwagon Now, Please! Certainly nice to see someone from the traditional media recognize the utility and value of a…
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Chris Smith’s sister is a riot
I got to meet Chris Smith last week for lunch, and had a great time. As I’m a parent of two little ones (3 months and 2 years and change), part…
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Weblogs and Firm-Wide Knowledge Management
Here’s an article I wrote a couple months ago but which was just published in the ABA’s Law Practice Management magazine. Now that it’s published, I can reprint it here.…
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Weblogs and Firm-Wide Knowledge Management (reprint)
by Rick Klau (A version of this was originally published in the July, 2002 ABA Law Practice Management magazine) In my last nothing.but.net column, I wrote about the weblog phenomenon.…
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Focus on the ‘R’ in CRM
Good interview with HBS professor Susan Fournier: “Customer relationship management (CRM) programs have become too much about the technology, not enough about the customer relationship.” Bing!
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Yahoo Internet Life to fold
Ziff Davis’ Yahoo Internet Life to fold. Sources close to the company say the Ziff Davis Media publication, which chronicled Net culture, is shuttering operations. [CNET News.com] This is a…



