Month: October 2002

Turns out it’s an environment issue. Many, many thanks to John, Dave and Jake for each following up and offering assistance. After an IM session with Jake (would that all tech support were so easy!), we determined that it’s our VPN software – apparently it’s configured to only allow access through IE. Should be a…

Ford Motor Company’s message to law firms – cut your bills, and if you have to find a creative way to do it then do it. [ernie/the/attorney] This is how change happens in law firms: clients demand a different approach and law firms react. Today’s business model is driven primarily by the billable hour. As…

Setting up various users on Radio on our intranet. When anyone tries to subscribe to each other’s RSS feed, we get the following error message: Can’t subscribe to the channel. The most likely cure is to check the URL in a web browser and see if you can get it to read the feed. The…

Diary of a change agent Strategy +Business (free registration required) [News.com: News Around the Web] I have to get The Soul in the Computer: The Story of a Corporate Revolutionary. Read the summary at Strategy+Business – it’s a strong overview of how Barbara Waugh initiated change throughout her career at HP (18 years and counting).…

Finding which customers don’t fit HBS Working Knowledge [News.com: News Around the Web] A terrific article about the importance of (a) using front-line managers as leading indicators of what should be happening and (b) taking a hard look about what business you’re in, what business you should be in, and which customers you should have. A…

Jim McGee: We still need bridges between technology and business. A report on a recent Booz Allen study on CEE/CIO job tenure. One implication is that there is still a significant opportunity in improving the communication between CEOs and CIOs. Part of that mission has already made real progress in that CIOs are much more…

At least 30 percent of European venture capital firms will disappear over the next three years, according to research from AltAssets, a British research group. While governments continue to encourage investment in fledgling companies, AltAssets said the VC industry was grappling with a hostile environment. It found that 78 percent of the 125 firms it…

Here’s a cultural by-product that might not have been anticipated (by me, anyway): As console games (in this case, Nintendo 64) proliferate internationally, games for those consoles evanagelize sports that otherwise don’t get any attention. Case in point? Matt Mower, a British citizen, was wearing a San Francisco Giants baseball hat so I’d recognize him…

Roland Tanglao asks about my piloting a K-Log post: Very cool, Rick! Will these klogs use Radio and will they be public? Yes and no. We’ll use Radio to start out. The initial efforts will be internally focused – mostly because I want to conquer issues one at a time. I see the biggest hurdle being…

I’m very pleased to announce that The Lawyer’s Guide to Marketing on the Internet (2nd ed.) is now available for purchase from the American Bar Association. The book is a collaborative effort between myself, Deborah McMurray and Greg Siskind. (Greg is the original edition’s primary author; he managed to rope me into the project and I…