Author: Rick Klau

Anyone interested in the intersection of KM, professional services firm management and branding should read this article from the March issue of Global Counsel magazine. The author looks at global brands like KPMG, Goldman Sachs and Morgan Stanley and asks, “Can any law firm ever create as strong a brand as these companies?” He believes they…

Professor Eugene Volokh is one of my favorite lawyers on the net. I originally met him while I was a subscriber to Cyberia-L, a list started by William & Mary law school professor Trotter Hardy. Through e-mails, Prof. Volokh is frighteningly smart, and has a wicked sense of humor. After I graduated, I needed to…

I’m looking for information about the European Union Data Protection Directive and the UK Data Protection Act. Specifically, I’d like to know what companies are doing to comply. Anyone out there have suggestions or pointers?

Search for PayPal at Google, and the first hit you’ll get is PayPal, but the two micro-ads on Google are for competitors – eBay and C2IT (a Citibank knock-off of PayPal). So far, no problems. Except that Citibank has registered PatPal.com, a misspelling of PayPal’s domain name. Isn’t this a violation of the Anticybersquatting Consumer Protection Act…

Who Reads What and Why [The Car Talk Guys, via LISNews] The Wall Street Journal is read by the people who run the country. The New York Times is read by people who think they run the country. The Washington Post is read by people who think they should run the country. USA Today is…

Turns out that not too many people like the Hollings bill that would mandate protection for the entertainment industry – or, better put, nobody likes it. Except maybe for Mr. Eisner and crowd. This is good news. (Thanks to Doc Searls who pointed out the mention on Scott Andrew’s site.)

Jim McGee at McGee’s Musings talks about the perils of “knowledge sharing” in his latest post. A largely unexplorted dimension in KM is that of visibility. I’ve written one initial stab at it in a piece looking at knowledge work as craft work.  I suspect the underlying fear in this debate is that of having…

Courtesy of NetMarketing, this article from Media Life Magazine suggests that the large, hard-to-miss ads on C|Net (called Interactive Messaging Units, or IMUs), are working. From the article: 60 percent said that the units were worth stopping their activities to view, and 49 percent said that they thought the units were the type of ad…

I just added a “Google Box” on my home page. Google just opened up access to its system via SOAP, so that now anytime Radio publishes my home page, it dynamically updates the search results on this page. Very cool. More info is available here at Userland’s page, and here at Google’s. Most unexpected result?…

With any luck, this item (in any XML aggregator) will contain just the first sentence – all other content will be included on the weblog itself (for those reading in an aggregator, follow the link to the full post for more info). The advantage to this is that anyone subscribing to my blog will see less content…