Author: Rick Klau

  • Radio as an Intranet

    I’m meeting later on today with one of our IT guys to try and pitch Radio as the preferred method of contributing content to our soon-to-be-re-released (!) intranet. We are a software company, but like most software companies I’ve been a part of, internal technology is not often a focus. We concentrate on technology for…

  • The Innovation Cycle

    From Adam Curry’s weblog, a great review of a book about the history of the telephone. He equates the challenges faced by Bell to the weblog challenge. I think it’s broader than that, but the similarities in economic climate, business challenges, etc. are absolutely intriguing: I’ve been reading the History of the telephone, as written…

  • Blogs as KM – One State’s Efforts

    Digging Ideas Out of People’s Heads. Dave McNamee is doing a good job on his weblog of narrating his work and keeping his co-workers updated about where his head is at on any given day.  Good work Dave! I worry sometimes about the public expression of information that should be kept confidential, but I worry…

  • NYTimes: A Nation of Bloggers…

    A Nation of Bloggers and Googling by E-Mail. The number of Weblogs now tops a half-million, by most estimates. So it’s no surprise that some bloggers, as the writers of these link-filled, diarylike sites are known, are carving some order out of chaos. By Pamela Licalzi O’connell. [New York Times: Technology] Nothing earth-shattering in this…

  • CRM Failure Rates – Don’t Believe the Hype

    I’m giving a presentation tomorrow at LawNet’s Annual Conference about the challenges of getting professional buy-in to a CRM system. I’m using this article from last fall’s InfoWorld as a counterpoint to the oft–repeated failure rates of CRM implementations. Since my audience is mostly IT Directors/CIOs, it seemed particularly appropriate: META GROUP REPORTS that a staggering 55…

  • Freebird!

    Freebird!. NPR‘s All Things Considered considered the guy who shouts Freebird!. [The Peanut Gallery] I’d been meaning to blog this, since I heard about 2/3 of it last week on NPR. It’s a great story – one I’ve recounted to a few friends already. Listen for the music that fades in towards the end –…

  • liveTopics and Categorization

    Ernie asked me what the big deal was with liveTopics. In explaining it to him, I figured out why I was excited about it. (Interesting lesson for KM – you can’t share what you don’t know, and you don’t know something until you can explain it.) liveTopics makes it easier for me to add meta data…

  • Hackers Beg Boring People to Stop Using Encryption

    San Jose, Calif. (SatireWire.com) — In an unusual worldwide appeal, the International Brotherhood of Computer Hackers today asked particularly boring people to please stop encrypting their emails. … [P]eople should only encrypt if they are going to send information such as passwords, credit card numbers, blueprints for an unreleased product, or confidential sales figures. Barring…

  • Blogging Ecosystem

    This is an interesting alternative to MIT’s BlogDex – they’re trying to do different things but both ultimately reveal quite a bit about the connections between various weblogs. By looking at inbound and outbound links, the Blogging Ecosystem tries to evaluate most linked, most links, etc. I’m not sure what we learn about this yet,…

  • liveTopics Google Jazz

    One of the things I really enjoy is learning completely new technology by just trying to make it work. (This is what Dave calls “bootstrapping”.) I’m not a programmer, but I can meddle just enough to learn as I go. I have a feeling I’ll be doing a lot of exploring with liveTopics. After seeing…