On a lark, I splurged last night and bought a 10 gig iPod.
Five hours of maddening gadget hell later, I still do not have a single song on my iPod. I’m not exactly clueless when it comes to making tech stuff work, and this has been a remarkable exercise in frustration.
The helpful (and I use the term loosely) Apple support guy concluded, “Well, it’s either the iPod, the cable, or the Firewire card.”
For those keeping score at home, those are the only three items it could have been: the iPod has a cable that connects to the Firewire card. At least he didn’t suggest it might have been the earbuds.
Argh. I really, really want this to work.
If anyone wants to help me debug this, the firewire card is working, and when plugged in the iPod actually says “Do not disconnect”. Yet the iPod manager can’t see the iPod and attemps to connect through Musicmatch are pointless. It keeps saying there’s no portable device available.